Privacy policy

Privacy Statement

Last updated: July 2026

Dollis House Consulting and Coaching provides consultancy, coaching, and organisational design services to clients internationally. This statement explains how we collect, use, and protect personal information, wherever in the world you're based.

Who we are
Dollis House Consulting and Coaching, We are based in the UK and our processing is governed primarily by UK data protection law, with additional safeguards applied for clients in the EU and other jurisdictions as described below.

What information we collect

• Contact details you provide (name, email, phone number, organisation, country)

• Information shared during consultancy, coaching, diagnostic, or advisory engagements

• Website usage data (via analytics/cookies, if used)

How we use your information

• To respond to enquiries and deliver consultancy or coaching services

• To send relevant updates or communications (only if opted in)

• To meet legal, regulatory, or contractual obligations in the relevant jurisdiction

Legal basis for processing
Where UK GDPR or EU GDPR applies, we process data on the basis of consent, contract, or legitimate interest. Where clients are based in other jurisdictions (e.g. the Americas, Middle East, or elsewhere), we apply an equivalent standard of care and comply with locally applicable data protection requirements.

International data transfers
As we work with clients and associates in multiple countries, personal data may be transferred outside the UK or EU. Where this happens, we use appropriate safeguards - such as Standard Contractual Clauses (SCCs) or equivalent mechanisms - to ensure your data remains protected to UK/EU standards regardless of where it's processed.

Sharing your information
We do not sell your personal data. We may share it with associates delivering work under confidentiality agreements, or with tools we use to operate (e.g. scheduling or email platforms), each named here: [list tools/associates as relevant].

Data retention
We retain personal data only as long as necessary for the purposes above or as required by applicable law in the relevant jurisdiction.

Your rights
Depending on where you're located, you may have rights to access, correct, delete, or restrict use of your data, and to object to or withdraw consent for processing. To exercise any of these rights, contact [email address], and we'll respond in line with the law that applies to you.

Changes to this statement
We may update this statement periodically. Changes will be posted here with a revised date.

Contact us
Questions about this statement or your data can be sent to juliet@dollishousecoaching.com.